VISIT OUR
STORE IN NAIROBI
Westfield Mall, (Quickmart)
Lavington, 1st floor Shop B07
FREQUENTLY ASKED QUESTIONS
Yes, at Organized Planet, we strive to provide accurate representations of our products through clear and high-quality images. However, slight variations may occur due to factors like lighting and screen settings. Rest assured, we guarantee that you'll receive a product that closely matches the one depicted in the picture. If you have any concerns about the product you receive, please don't hesitate to reach out to our customer support team, and we'll be happy to assist you.
At Organized Planet, you can easily view your sales receipt by logging into your account on our website. Once logged in, navigate to the "My Account" or "Order History" section, where you'll find a list of your past orders. Click on the specific order for which you'd like to view the sales receipt, and you'll be able to access and download the receipt directly from there. If you encounter any difficulties or have further questions, feel free to contact our customer support team for assistance.
Yes, we offer shipping services for all orders placed on our website. Upon checkout, you will have the option to select your preferred shipping method and provide your shipping address. We strive to ensure timely and secure delivery of your order to your specified location. If you have any specific shipping preferences or requirements, please feel free to contact our customer support team, and we'll be happy to assist you further.